Terms & Privacy

 

This website is operated by Innerpace®. By accessing or purchasing from www.innerpace.co you agree to the terms and conditions outlined below. Please read them carefully before using our site or placing an order.

We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the site constitutes acceptance of those changes.


Products & Availability

All products are described as accurately as possible. However, we cannot guarantee that your device display accurately reflects product colors or finishes.
Availability of items may vary, and Innerpace® reserves the right to limit quantities or discontinue items at any time.


Pricing & Payment

All prices are shown in GBP (£) unless otherwise stated.
We accept all major credit/debit cards and digital payment methods available at checkout.
Prices may fluctuate due to exchange rates or supplier adjustments, but confirmed orders will not be affected.


Shipping

Orders are processed within 1–2 business days.
Shipping costs and estimated delivery times are displayed at checkout.
For international orders, delivery times vary depending on customs procedures and local postal services.
Customers are responsible for providing accurate shipping details. Innerpace® is not liable for delays or losses due to incorrect addresses or unclaimed parcels.

Full shipping details can be found on our Shipping & Returns page.


Import Duties & Taxes

Orders shipped outside the UAE may be subject to import duties or taxes imposed by your country’s customs authority.
These charges are the customer’s responsibility. Innerpace® provides the required documentation but has no control over customs clearance times.


Returns & Exchanges

We hope you are satisfied with your purchase. However, if you wish to return or exchange an item, you may do so within 14 days of delivery, provided items are unworn, in original condition, and with tags attached.
Shipping fees are non-refundable. If free shipping was applied, standard delivery costs will be deducted from any refund.
To initiate a return, please contact: info@innerpace.co

Intellectual Property

All content on this site—including text, imagery, graphics, trademarks, and logos—is the property of Innerpace® and protected by applicable copyright and trademark laws.
Use of this content without written consent is strictly prohibited.


Limitation of Liability

Innerpace® is not liable for indirect, incidental, or consequential damages arising from product use, delays, or website errors.
All products are used at the customer’s own risk.


Governing Law

These Terms are governed by the laws of the United Arab Emirates, under which Innerpace® operates.
Disputes will be handled through UAE jurisdiction unless otherwise required by local consumer protection laws.


Privacy Policy

1. Information We Collect

We collect information you provide during checkout, sign-up, or newsletter subscription, including:

Name, email address, phone number, and shipping address
Payment details (securely processed by our payment partners)
Website usage data (through cookies and analytics tools)


2. How We Use Your Data

We use this information to:

Process and deliver orders
Improve website experience and performance
Send relevant updates, offers, or product information (only if you’ve opted in)
Detect and prevent fraud or misuse


3. Data Security

All personal data is stored securely. Payment information is encrypted and processed through trusted third-party gateways (Shopify Payments, PayPal, etc.).
We never share or sell personal data to third parties.


4. Cookies

Innerpace® uses cookies to enhance browsing experience, remember preferences, and analyze site performance.
You can disable cookies via your browser settings at any time.


5. Your Rights

You can request access to, correction of, or deletion of your personal information by contacting info@innerpace.co
You can also unsubscribe from marketing communications at any time.


6. Contact

For all legal, privacy, or policy inquiries:
info@innerpace.co